![]() ![]() ![]() Do not let unnecessary bureaucracy kill innovation. Dedicate the needed resources, time and energy to creating lasting value for all customers.Ĭonstantly seek new ways to improve results and move above and beyond what seems possible. View customer needs as golden opportunities that, when creatively addressed, will enhance our competitive edge and the environment in which we all work and professionally grow. Listen to internal and external customers (fans, grantees, players, associates, vendors, partners) to understand what they need. Stand up for your convictions and vocalize your opinions. Take full advantage of our empowerment philosophy by offering suggestions, making decisions and taking responsibility for actions. Encourage others to accept and capitalize on diversity.ĭemonstrate an entrepreneurial spirit that supports our culture and vision. Harness individual differences to create a competitive advantage and better support our partners. Value diverse ideas, experiences, skills, work styles and backgrounds. Our individual differences make our organization more valuable. Invest time and resources in developing associates' skills and assisting them in managing their careers. Empower and listen to associates because they are our number-one source for information and ideas. Build rapport and trust by demonstrating sensitivity and respect for others. Demonstrate understanding that people are the center, the heartbeat of any successful enterprise. ![]()
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